Privacy policy
What are the ‘Legal grounds’ for using your data?
By the privacy law we are obliged to tell you which ‘legal grounds’ we have to use your data.
We need your data because of contractual agreements between you and Pal Sportinggoods. We will, for example, use your data when you purchase something in our (online) store or when you return products when there is an issue. We will ask for your data during the following:
- Ordering a product in our online store
- Delivering your bought goods
- Returning products
- Switching bought products
- When you contact our customer service
We can use your data at so called ‘legitimate interest’. This means we always aim for the most optimal and personal service for you. We will always keep your privacy in mind when doing this:
- Reviews & customer satisfaction research
- When you contact our customer service
- When you visit the Bruut website
- Your personal account
- Newsletters & emails
- Personal advice
- Special offerings
- Social media
- Security, Wi-Fi & camera’s
We may have legal obligations to use your data, for example when we suspect fraud. Sometimes you gave us permission to use your data, for example when you sign up to our newsletter.
Who has access to your data?
We will only hand over your personal data to third parties when this is necessary for the services we provide. The following parties may receive your information:
- Delivery partners
- Suppliers
- IT Partners
- Payment options partners
- Partners who collect reviews
These third parties can only use your data to provide a service for you. We will never sell your data to third parties.
Cookies
When you visit our website for the first time, you are notified of the fact that we will place cookies when you are continuing your use of our website. Cookies are very useful for you and for us, they make sure you don’t have to fill out the same information over and over again when you return to our website. Cookies help us review how you make use of our website. By analysing this data, we can make our website better, easier and more user-friendly. We use the cookies for marketing purposes aswell. We also use Facebook pixels, we do this to measure our advertisement results.
If you want to use our website to it’s full potential, it is necessary for us to place cookies. You can accept cookies by continuing to use our website. If you decide to delete our cookies, keep in mind that the website might not work how it is supposed to.
What are your rights?
Do you want to review your saved data and receive a copy or do you want to change, delete or limit the use of your data? Send us an e-mail at [email protected]
If you have any questions or complaints regarding your data or the protection of your privacy, you can e-mail or call us.
e-mail: [email protected]
Chamber of commerce number: 85519405
VAT identification number: 863651082B01