General terms & conditions
Welcome to PAL Sporting Goods. This site is provided as a service to our customers. Please review the following terms and conditions of use, which govern your use of this site (the "Agreement").
Your use of the site constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice. For this reason, we encourage you to review the Agreement whenever you use the site. If you do not agree to these terms, please do not use this site.
We highly value our relationship with you as a loyal customer. It is of utmost importance for Pal Sportinggoods that your rights are respected and that you as a customer have confidence in us.
Article 1 - Definitions.
Period of reflection: If the consumer chooses to make use of the right of withdrawal, a period within which payments already made will be reimbursed
Consumer: A person who purchases goods and services for his own personal needs and on his own behalf.
Day: Calendar day.
Length transaction:a distance contract relating to a range of products and / or services, the supply and / or purchase is spread over time.
Data medium: The material in or on which one or more characteristics of the material may be used to represent information statically or dynamically
Right of withdrawal: For any distance contract, the consumer shall have a period of not less than seven days in which he may withdraw from the contract without penalty, without giving any reason
Entrepreneur: the natural or legal person providing products and / or remote services to the consumer; ...
Distance contract: an agreement in the context of a system organized by the entrepreneur for distance selling of products and / or services until the conclusion of the agreement. Using one or more means of distance communication.
Technology for remote communication:
The concept, science, technique and process of transmitting, receiving or otherwise exchanging information and data without physical interaction between the consumer and entrepreneur
Article 2 - Identity of the entrepreneur
Establishment & office address:
PAL Sporting Goods B.V.
2132 DH Hoofddorp
E-mail: [email protected]
Chamber of Commerce number: 85519405
VAT identification number: 863651082B01
ARTICLE 3 CHANGES IN THE TERMS AND CONDITIONS
We reserve the right to modify the Terms and Conditions at any time, so please review it frequently. If we make material changes to the Terms and Conditions, we will notify you here.
Article 4 – Products
All products offered on Pal Sportinggoods are as complete as possible and in good faith. All products are 100% authentic and are shipped in original packaging. The prices shown are inclusive of VAT (21%) and shipping costs, unless explicitly stated otherwise. The images and descriptions are displayed so that they form a real picture of the product.
Article 5 - Availability
All products on Pal Sportinggoods are offered until stock is exhausted. If a product is temporarily or permanently out of stock, we will inform you as soon as possible and you can still decide to change a part of, or cancel your entire order. Pal Sportinggoods can not be held liable for damage that may result from the temporary or permanent unavailability of an article.
Article 6 - Shipping
The risk during transport of the ordered items is on Pal Sportinggoods behalf. At the time of delivery of the product, the risk of the product turns over to you.
Subject to the liabilities that cannot be legally excluded by Pal Sportinggoods.
We are no longer allowed to sell Nike products to countries outside of Europe. We will cancel your order if we notice you ordering a Nike product to a country outside of Europe.
Article 7 - Delivery
The period for delivery of a product is 14 working days in the case a product is on stock. If, for whatever reason, this period is not met by Pal Sportinggoods, we will inform you timely. If this is the case you have the right to cancel the order and receive a refund. If import duties are charged on the products that we ship to you abroad, the costs for this will not be covered by us, but will be for the buying party. If you refuse the order due to the import costs, the return costs will also be for the buying party.
Article 8 – Our right to cancel an order
Pal Sportinggoods has the explicit right to cancel an order without any responsibility for damages and costs in situations like:
- Pal Sportinggoods has not received the payment of an order through our payment provider
- The ordered product is not on stock
- The price on Pal Sportinggoods was not correct.
Article 9 - Return
Pal Sportinggoods reserves the right to deny returned products or to refund only a portion of the amount already paid when it is suspected that the product has been used or damaged on the fault of the consumer. The consumer has the right of return within 30 days after placing the order. Without giving any reason, the consumer can not return a product. The cost of returning the product are paid by the consumer. The product must be unused, undamaged, complete and in the (undamaged) original packaging to be returned. The right of return does not apply to purchases that have been made to the specifications of the buyer.
In case of a refund take into account a processing period of 10 working days. We are depending on the payment provider company for the processing of a refund to a Pal Sportinggoods customer.
Article 10 - Liability
Pal Sportinggoods is only liable if there is clear negligence and carelessness in handling of our customers. While compiling the content of this online store the utmost care has been made, Pal Sportinggoods dismisses any liability for inaccuracies, omissions or any consequences of acting on the basis of information provided on or through this site.